ISO 9001:2015 Update

Here at Interface NRM we are focused on providing the most efficient response to customer needs. As we are sure you are already aware, the publication of the ISO 9001:2015 standard is fast approaching, and those who are already certified to the ISO 9001:2008 standard need to be ready and prepared for their first 2015 standard audit. However, as we have said before, there will be a three year transition period, so don’t worry. We just want to provide you with as much information as possible and always keep you up-to-date.

If you are wondering what the transition process will be, please do not hesitate to contact us. We will be more than happy to discuss the best transition path for your company. Alternatively, we will be providing a short blog about the different transition paths we will be providing in the near future.

For the time being, we advise you to keep an eye on our blog for all the latest information and follow us on Twitter to stay in touch. We aim to provide you with ongoing information and support. Our goal is to have transferred all our ISO 9001:2008 clients to the new ISO 9001:2015 standard before the 2018 deadline!

Lastly, we encourage our clients to obtain a copy of the ISO 9001:2015 Standard once it has been released. You can find electronic versions at the official ISO Store

Please do keep in touch, and feel free to pick up the phone or email info@interface-nrm.co.uk if you feel unsure or just want to ask a question. We will always do our best to help.

ISO 9001: All you need to Know

Even the smallest business can benefit greatly from ISO 9001 certification, and we’ve got the best team to help you get there in the most efficient and cost effective way.

It all starts with a quick and easy phone call with our brilliant admin team, who will guide you through the process and define what steps come next for your type of business. Don’t worry if you haven’t got a clue where to start for certification, we are here and happy to explain everything to you and put your mind at ease.

So what will happen?

Preparation is key to becoming ISO 9001 certified, and depending on the size of your organisation, you can expect to achieve certified status within 3 to 6 months.

Once you are aware of the process, and have received a quote from our quotes team, we will arrange the first visit. Depending on your level of awareness and development of your management system, this will be a Gap Analysis or Stage 1 audit. A gap analysis highlights any potential non-conformities and areas where your management system needs more work, and helps ensure you get the best out of your certification. The Stage 1 Audit involves an auditor visiting your company and checking that all is in order and that your Quality Management System meets the requirements of the ISO 9001:2008 Standard.

Once you have made any changes, you are then moved on to Stage 2 Certification Assessment. At this point, the auditor will check that you are working to the requirements of the Quality Management Systems and ISO 9001:2008 Standards, and that any non-conformance has been addressed.
From here, the auditor will accept the company’s response to any action requests raised, and then put your organisation forward for certification. Once you have received your certificate, your auditor will then conduct an annual visit to ensure that the standard is being met and that you are getting the most out of your ISO 9001 certification.

So, it’s that easy! Just pick up the phone and call us to be on your way to ISO 9001 certification!

We look forward to hearing from you.

Drivers for UKAS Certification

A significant driver for UKAS ISO 9001 certification is CE Marking, and clients across the UK have been asking us about this. We have been working with several clients in Shropshire, Staffordshire, London and Birmingham to audit their systems. To enable us to better support our clients, we are planning an extension of scope for our UKAS ISO 9001 and ISO 14001 accreditation, to cover more engineering areas, National Highways Sector Schemes (NHSS), construction and transport. Hopefully this will be up and running later in the Summer!

Birmingham growth – not Just ISO 9001 and ISO 14001 !

We have been busy working with new clients in Birmingham, and across the West Midlands (including Wolverhampton and Telford), and developing ISO 9001 and ISO 14001 manuals and systems for them. Architects practices, construction companies and a wide range of manufacturing sectors are booming in Birmingham – the city was reported over the weekend to be the new growth spot of the UK, as young(ish) professionals leave London due to the property prices: either to buy an affordable home, or to cash in and get something bigger. Either way, our clients seem to be busy! Long may it last!

UKAS or non-UKAS certification?

UKAS is the UK National Accreditation Body for Certification Bodies offering ISO 9001, ISO14001, ISO 18001 and other certification. They effectively ‘audit the auditors’. We have to undergo a programme of UKAS audits, where we are audited against ISO 17021, to ensure we comply with its requirements.

There are a range of ‘non-accredited’ Certification Bodies, which are not accredited by the National Accreditation Body, although they may be accredited by ‘someone else’. It should be noted that there is only one NAB: UKAS.
The general advice on the Internet is to go through a UKAS accredited Certification body. The Chartered Quality Institute discusses this in detail:

The main thinking behind this is that many customers require UKAS accredited certification, as the non-regulated part of the industry has ‘variable approaches and quality’. The non-regulated part of the industry ranges from competent Certification Bodies who provide a good level of service and professionalism, through to ‘certificate mills’ who do not effectively audit a company.

Our advice is to go for a UKAS accredited Certification Body (Interface-NRM springs to mind!). If you do decide to go for a non-accredited Certification Body, then Buyer Beware!