Happy Christmas from Interface NRM

This has been the busiest year yet for the Interface NRM team! We have certified a record number of clients against ISO 9001, ISO 14001 and OHSAS 18001, and we also have some exciting new ventures for the New Year ahead!

We’ve noticed a trend in SME’s from the Birmingham area enquiring about gaining ISO 14001 Certification with us this year, and we have really enjoyed working with them! We’ve also welcomed some new faces to the team in the form of our Digital Marketing Executive, Charlotte and our Business Services Manager Greg!

We would like to wish all our clients, old and new a Merry Christmas and a Happy New Year. We look forward to working with you again in 2017!

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Guidance for SME’s using ISO 9001:2015

The International Standards Organisation (ISO) has recently released a handbook for SME’s who are considering ISO 9001:2015 certification

The handbook was written by the same committee who developed the Standard’s 2015 update, so you know the advice in the handbook is relevant and be able to work in line with ISO’s requirements. Included within is advice on the different ways of approaching a quality management system, as well as detailed guidance on each element of the updated Standard.
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ISO 9001:2015 is perfect for every company, irrespective of it’s size, but the handbook focuses specifically on maximising the benefit for SMEs. It’s clear and concise, and explains the requirements of a Quality Management System, before guiding you through the process of implementation. It also provides thorough explanations of Quality Management Systems, and how it can help your small/medium-sized enterprise improve quality in work, services and products, thereby improving their customer relationship, their credibility, as well as strengthening ties with other stakeholders.

ISO 9001:2015 for Small Enterprises – What to do? is available to download from the ISO Shop.

ISO 9001:2015 is an Internationally recognised Standard. For more information on getting certified, or for a free quote, call us on 01952 288325, or fill out our online enquiry form.

FAQ’s About ISO 14001:2015

Some of our Frequently Asked Questions regarding the ISO 14001:2015 update

Who is it for?

This Standard is perfect for any SME, multi-sites and larger organisations, no matter the nature of the business.

What is it for?

The Standard helps organisations achieve industry regulated requirements to demonstrate to stakeholders that you consider the environment, and could give you more success when applying for tenders.

It also provides help on how to integrate the use of environmental performance evaluation techniques (EPE) and how to seamlessly merge Environmental Management Systems (EMS) with other compatible management systems, such as ISO 9001 Quality Management Systems (QMS).

This Standard is also very useful for multi-sites, as it provides a steady framework all sites can work to when implementing ISO 14001.

How can my business benefit?

The Standard can help your organisation develop, whilst still reducing the environmental impact of your organisational growth. It aids in enhancing your reputation with customers, stakeholders and the public, whilst also meeting regulatory Standards set by the industry, as well as local authorities and the government and assists you in the Pre-Qualification Questionnaire (PPQ) stage when applying for tenders. For many industries, an up-to-date ISO 14001 certificate is a necessity to be considered for a tender.

How is this different to my ISO 14001:2004 Standard?

The Standard was updated to make sure it seamlessly provided continual help with your business processes, enabling you to save money and deal with the environmental challenges that lie ahead in the near future. Whilst it still maintains a phased approach when managing risk and legislation compliance, other phases and stages have been updated.

Read a more in-depth review of the ISO 14001:2015 update, and comparisons with the 2004 version of the Standard here.

ISO 14001:2015 is an internationally recognised Standard. If you have any questions or would like a free quote, call us today on 01952 288325 and talk to a member of our dedicated team or fill out our online enquiry form

How the Insurance Act 2015 Could Affect You

Guest post from Interface auditor Amanda Lakeland
One of the changes I have come across while auditing was the new Insurance Act 2015 which had to be implemented by August 2016.

(Following excerpts taken and modified from out-law.com, read the article in full here )

The 2015 Insurance Act (2015 Act) applies to all commercial contracts of insurance, and variations to existing contracts of insurance, from 12 August 2016 and introduces what the UK government has described as “the biggest reform to insurance contract law in more than a century”.

The Act introduces substantial changes to the laws governing disclosure in non-consumer insurance contracts; warranties and other contractual terms; and insurers’ remedies for fraudulent claims.

In the past, insured parties had to disclose every circumstance that they knew which would influence an insurer in fixing a premium or deciding if they should underwrite a risk. This required insured parties to predict, without much guidance, which factors may affect a prudent insurer. This was also true of brokers acting on behalf of insured parties.

Part 2 of the 2015 Insurance Act has created a new ‘duty of fair presentation’ aimed at encouraging active, rather than passive, engagement by insurers as well as clarifying and specifying known or presumed to be known matters. From 12 August 2015, before entering into a contract of insurance, insured parties must disclose either:

  • every matter which they know, or ought to know, that would influence the judgement of an insurer in deciding whether to insure the risk and on what terms (similar to the current legislation); or
  • sufficient information to put an insurer on notice that it needs to make further enquiries about potentially material circumstances.
  • Insured parties will be considered to have known, or ought to have known:
  • matters that could be expected to be revealed by a reasonable search of information available to the insured party – for example, information held within an organisation or by a broker;
  • anything known by a person responsible for their insurance – for example, a broker;
  • insured organisations will also be deemed to have the knowledge of anyone who is a part of the organisation’s senior management, or who is responsible for their insurance.
  • Insurers will be considered to have known, or ought to have known:
  • matters known to individuals who participate on behalf of the insurer in deciding whether to take the risk and on what terms – for example, underwriting teams;
  • knowledge held by the insurer and readily available to the person deciding whether to take the risk;
  • matters known by an employee or agent of the insurer and which should reasonably have been passed on to the person deciding whether to take the risk.

World Soil Day 2016

At Interface we recognize the need for World Soil Day, and it compliments our business ethic and commitment to creating a greener future.

As populations grow, there is a higher demand for food and this puts pressure on the soil under our feet. Industrial growth and the dumping of toxic chemicals and waste has lead to 33% of our earth’s soil being degraded. This cannot go on.

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To find out more about World Soil Day visit the UN and the Food and Agricultural Organisation‘s dedicated pages to find out what events are in your area and how to help.